For the beginning part of this article, you would have come across machine learning several times, and you might be wondering what exactly machine learning is and why it’s so deeply rooted in AI chatbots. Secure messaging services, which send customer data securely using HTTPS protocols, are already used by businesses and other industries and sectors. In a world where businesses seek out ease in every facet of their operations, it comes as no surprise that artificial intelligence is being integrated into the industry in recent times. Machine learning chatbot has completely transformed the way bots works and interacts with the visitors.